We collect only what we need to operate and improve Sporticly. We do not sell your personal data — ever. You can delete your account and all associated data at any time from within the app.
Who We Are
Sporticly ("we", "our", "us") operates the Sporticly iOS application and the sporticly.app website. We are the data controller for personal data collected through our services.
For data privacy matters, contact us at privacy@sporticly.app.
What We Collect
Information you provide directly:
- Account details — name, email address, and password when you register
- Profile and fitness preferences — goals, preferred sports, and training history you choose to enter
- Health data — workout metrics such as heart rate, pace, distance, and calories, which you explicitly log or sync
- Support communications — messages you send to our team
Information generated automatically:
- Device identifiers and iOS version for compatibility and crash resolution
- Usage data — screens viewed, features used, and session duration
- Crash reports and performance diagnostics
- General location (country/region) inferred from IP address — never precise GPS unless you grant explicit permission
Health data handling: Workout and health data you log in Sporticly is stored encrypted on-device and optionally synced to iCloud. We never access raw health data from Apple Health without your permission, and we never use health data for advertising.
How We Use It
- To provide, maintain, and improve the Sporticly application and its features
- To personalise your coaching, plans, and experience based on your activity
- To send workout summaries, milestone alerts, and notifications you have opted into
- To respond to support requests and resolve technical issues
- To analyse aggregated, anonymised usage patterns and improve product quality
- To comply with applicable laws and protect the rights of Sporticly and its users
We do not use your data for automated profiling that produces legal or similarly significant effects without human oversight.
Data Retention
We retain your personal data for as long as your account is active or as necessary to provide services. When you delete your account, your personal data is permanently erased within 30 days, except where legally required (e.g. financial records). Anonymised, aggregated analytics data may be retained indefinitely as it cannot identify you.
Your Rights
Depending on your jurisdiction, you may have the right to:
- Access — receive a copy of personal data we hold about you
- Correction — request we fix inaccurate or incomplete data
- Deletion — request erasure of your personal data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interests
- Withdraw consent — at any time in the app's Privacy settings
To exercise any right, contact privacy@sporticly.app. We respond within 30 days. You may also lodge a complaint with your local data protection authority.
Cookies & Tracking
The Sporticly iOS app does not use browser cookies. Our website (sporticly.app) uses only strictly necessary cookies to enable basic functionality. We do not use tracking or marketing cookies. Our website analytics are privacy-respecting and self-hosted — no individuals are identified.
Security
We implement industry-standard security including TLS 1.3 encryption in transit, AES-256 encryption at rest, strict access controls, and regular security audits. If you believe your account has been compromised, contact security@sporticly.app immediately.
Children's Privacy
Sporticly is not directed at children under 13 (or 16 in certain jurisdictions). We do not knowingly collect data from minors. If you believe a minor has created an account, contact privacy@sporticly.app and we will delete the data promptly.
Contact Us
Questions about this policy or how we handle your data:
- Privacy: privacy@sporticly.app
- Support: support@sporticly.app
- Security: security@sporticly.app
We may update this policy from time to time. Material changes will be communicated via the app or email. Your continued use constitutes acceptance of the updated policy.